Why we collect information about you?
The Doctors, staff and others who are caring for you, keep records about your health and any care or treatment you receive from the NHS. It is important to keep records to help ensure that you receive the best possible care from us. Your record will contain basic details on you.

How we keep your records confidential
Your records are kept in a safe place in the surgery either on computer or paper files. Receptionists and secretarial staff are responsible for keeping your records in order and will, from time to time access your records.

Confidentiality/Data Sharing
The practice complies with Data Protection and Access to Medical Records legislation.
Identifiable information about you will be shared with others in the following circumstances:
· To provide further medical treatment for you e.g. hospital referrals
· To help you get support from other services e.g. from the social work department. This requires your consent.

Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.

For safeguarding reasons, to ensure that adult and children’s safeguarding matters are managed appropriately, access to identifiable information will be shared in some limited circumstances where it is legally required for the safety of the individuals concerned.

We will not, without good reason…….
Give your medical details over the phone, unless we are certain of who we are talking to. Or give details about you to anyone else without your permission.​

Please click here to view the Prescot Medical Centre Confidentiality Policy